Refund Policy

 

Thank you  for your purchase.  We hope you are happy with your merchandise.  However, if you are not completely satisfied with for any reason, you may return it to us for store credit or and exchange.  Please see below for more information on the return policy. 

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date.  All returned items must be in new and unused condition,  with original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at tossandthrows@gmail.com to obtain a Return Merchandise Authorization (RMA).  After receiving a RMA, securely mail the item and Proof of purchase, and mail it to the following address:

Toss & Throws

(RMA)

2326  63RD Ave

Oakland, CA  94605

 Please note, you will be responsible for all the return shipping changes.  We strogly recommend that you use tracking to mail your return.

 REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange.  Please allow at least five (5) days from the receipt of your item to process your return or exchange.  We will notify you by email when your return has been processed.

 EXCEPTIONS

For defective or damaged products, please contact us to arrange a refund or exchange of unused or unworn items only.